Build your online community

Build your online community

Build your online community

Build a home for your community with forum discussions, knowledge bases, courses, events, and more.

Build a home for your community with forum discussions, knowledge bases, courses, events, and more.

Build a home for your community with forum discussions, knowledge bases, courses, events, and more.

Screenshot of the main dashboard with gradients as background
Screenshot of the main dashboard with gradients as background
Screenshot of the main dashboard with gradients as background

Single meet point

Centralize your customer-facing modules & customer interaction moments

Increase usage of your customer-facing modules by centralizing all customer interaction moments in your customer community hub. Make your customer community hub the single meet point for your users.

WEBSHOP

Your customer
community
hub

The Bubbles logo

Community forum

Knowledge base

Customer feedback & ideation

Technical documentation

Direct support

Academy

WEBSHOP

Your customer
community
hub

The Bubbles logo

Community forum

Knowledge base

Customer feedback & ideation

Technical documentation

Direct support

Academy

Features

See all features

All the features you need to effectively host and centralize your customer-facing modules in your customer community hub and engage your users and community members.

In-app integration

Bring your community
inside your application

Let your users view and use the customer community environment from inside your application.

The in-app widget for communities built with Bubbles the customer community platform.
The in-app widget for communities built with Bubbles the customer community platform.
The in-app widget for communities built with Bubbles the customer community platform.
The search engine in communities built with Bubbles the customer community platform.
The search engine in communities built with Bubbles the customer community platform.
The search engine in communities built with Bubbles the customer community platform.

federated Search

Make all your content searchable

Make all of your content and knowledge resources searchable from one environment.

Analytics

Measure community business impact

Get access to a suite of analytics about your community's performance and impact on key business objectives.

The analytics and metrics dashboard for communities built with Bubbles the customer community platform.
The analytics and metrics dashboard for communities built with Bubbles the customer community platform.
The analytics and metrics dashboard for communities built with Bubbles the customer community platform.
The gamification engine in communities built with Bubbles the customer community platofrm.
The gamification engine in communities built with Bubbles the customer community platofrm.
The gamification engine in communities built with Bubbles the customer community platofrm.

gamification

Gamify your customer community

Gamify your customer community environment with a robust gamification engine based on member voting systems. Display member levels, leaderboards, and award badges.

Channels

Redirect users to your existing modules

Easily integrate and redirect your users to your other customer facing modules that are located outside your community environment.

The channel management pop-up in Bubbles the customer community platform.
The channel management pop-up in Bubbles the customer community platform.
The channel management pop-up in Bubbles the customer community platform.

Use cases & benefits

How a customer community hub drives your SaaS business

54%

Lower support costs

54%

Lower support costs

54%

Lower support costs

32%

Lower churn rates

32%

Lower churn rates

32%

Lower churn rates

3X

More engagement

3X

More engagement

3X

More engagement

28%

More organic traffic

28%

More organic traffic

28%

More organic traffic

Increase self-service

Increase customer self-service through peer-to-peer discussions and centralizing your resources in one hub.

Boost customer success

Centralize your customer success initiatives and create a more efficient way of finding answers.

Create brand advocates

Identify your most involved users, shine the spotlight on your most loyal customers and amplify their voice.

Cultivate customer engagement

Keep your customers engaged through product news, announcements, resources, niche-specific value, quick answers, and discussions.

Make data driven product decisions

Get more in-depth product feedback, let customers contribute to your roadmap, and make data-driven development decisions with your self-service hub's data.

Increase traffic & user acquisition

Generate more leads through the valuable niche-specific discussions in your self-service hub or identify upsell opportunities with existing customers.

Already have community forums, a knowledge base or feedback & ideation boards?

Migrating your existing customer-facing modules to your customer self-service hub built with Turf has never been easier. Get in touch and let us know which solutions you are currently using.

Already have community forums, a knowledge base or feedback & ideation boards?

Migrating your existing customer-facing modules to your customer self-service hub built with Turf has never been easier. Get in touch and let us know which solutions you are currently using.

Already have community forums, a knowledge base or feedback & ideation boards?

Migrating your existing customer-facing modules to your customer self-service hub built with Turf has never been easier. Get in touch and let us know which solutions you are currently using.

Alternatives

Why not just use Slack or Discord?

Launching your customer community environment on Slack or Discord will result in significantly lower member engagement.

Centralized customer modules

You can not centralize your customer-facing modules in your customer community, which leads to a lack of incentive for your users to consistently go to your community.

Core community building features

Your community posts & content will only remain searchable for 90 days (Slack), no SEO benefits, limited gamification options, a lack of post moderation functionalities, and limited community management workflows.

Low entry barrier

The community environment is not directly accessible during the moments when your users are most eager to participate in your community. Users want to be active in your community when they are using your tool in real-time or when they have just used your tool.

Analytics & business impact metrics

There is a lack of basic community performance analytics (e.g. community engagement and activity) and you can not measure the impact of your community on key business objectives, for which you launched the community in the first place.

Integrations

Connect all your essentials

Effectively adopt your customer community hub in your workflow and tech-stack.

  • Pipedrive

    CRM

  • Mailchimp

    Email automation

  • Slack

    Messaging

  • Pipedrive

    CRM

  • Mailchimp

    Email automation

  • Slack

    Messaging

  • Pipedrive

    CRM

  • Mailchimp

    Email automation

  • Slack

    Messaging

  • Intercom

    Help desk

  • Zapier

    Automation

  • Salesforce

    CRM

  • Intercom

    Help desk

  • Zapier

    Automation

  • Salesforce

    CRM

  • Intercom

    Help desk

  • Zapier

    Automation

  • Salesforce

    CRM

  • Canny

    Customer care

  • Hubspot

    CRM

  • Zendesk

    Customer care

  • Canny

    Customer care

  • Hubspot

    CRM

  • Zendesk

    Customer care

  • Canny

    Customer care

  • Hubspot

    CRM

  • Zendesk

    Customer care

Let us know which integrations you need

Let us know which integrations you need

Get in touch and let us know which integrations you need.

Sparkle

Single meet point

Centralize your customer-facing modules & customer interaction moments

Increase usage of your customer-facing modules by centralizing all customer interaction moments in your customer community hub. Make your customer community hub the single meet point for your users.

WEBSHOP

Your customer
community
hub

The Bubbles logo

Community forum

Knowledge base

Customer feedback & ideation

Technical documentation

Direct support

Academy