Automatically guide your workforce when using your NICE WFM systems and improve onboarding times, training, and productivity by 25%.
1
Real-time friction identification
Automatically identify users that need help or are not being productive.
2
Real-time workflow identification
Automatically identify what workflow or action a user needs help with.
3
Real-time in-app guidance
Automatically show users what to do, where to click, and push step-by-step guides.
Friction identification
Our models identify in real-time when a user needs help or guidance, and knows when someone isn't being productive.
Workflow identification
Use this paragraph of text to expand on the heading above and add some extra information. Make the paragraph long enough to provide enticing detail, but short enough.
Copilot
Use this paragraph of text to expand on the heading above and add some extra information. Make the paragraph long enough to provide enticing detail, but short enough.
Step-by-step guides
Use this paragraph of text to expand on the heading above and add some extra information. Make the paragraph long enough to provide enticing detail, but short enough.
Request guidance
Use this paragraph of text to expand on the heading above and add some extra information. Make the paragraph long enough to provide enticing detail, but short enough.
Custom trained models
Support your users as they go
Instead of giving all users the same default onboarding pop-ups & training, identify in real-time which users need help and with what. Personalized training as they go lowers the total onboarding and training time by 25%.
No manual setup process
Setting up Turf's DAP takes 15 mins at max. We activate Turf's DAP on top of your NICE WFM system and that's it. Our models automatically identify workflows and understand how your system is supposed to be used. There is no manual setup needed at all.
Drive internal software adoption with intelligent in-app guidance
Sparkle